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Frequently asked questions

How do I get started with TaxDigital?

You can reach out to us any time via email, make a virtual meeting book or even message us on Facebook. We will get back to you as soon arrows: false we can to start your tax return. We may send you an email with a request for further information about your affairs. 

My business doesn’t match the pricing models on your website, can you still help me?

At TaxDigital, we work with all types of clients. We try our very best to provide transparent information on our website but understand that not every client fits the ‘mould’. After speaking to you about your needs, we will give you a fixed price quote.

Can I speak to an qualified accountant with real world experience?

Yes of course. We pride ourselves on being business people. Travis the practitioner of TaxDigital has over 13 years experience in the accounting and business in general. If we are busy when you reach out to us we will arrange a convenient time for you to speak with one of our guru’s about your affairs and any tax-related questions you may have.

Where are you located - is my data secure?

TaxDigital is located on the Sunshine Coast in Queensland, and we do not outsource any of our work overseas or in Australia and we service clients all over Australia online. Our client’s data is secure and encrypted, and our employees go through security clearances and rigorous training before working with our clients. Our software access is secured through one time code authentication software, which means only our staff can access the programs securely and their access and actions are tracked and recorded. For more information on data privacy laws in Australia refer to the OAIC website.

What services does TaxDigital offer?

TaxDigital can assist with a wide array of services including individual & sole trader tax returns, partnership, trust & company accounts and tax returns, bookkeeping, Online accounting software setup, payroll management, conversions from old accounting software, BAS/IAS preparation & lodgements, monthly & annual payroll tax lodgements, and even complex tax and structuring advice. Our services are customised to our clients needs, reach out to us today to chat about how we can help you.

Helping small businesses achieve their goals, one transaction at a time.

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